My #FollowFriday List on Twitter
Usually, I don’t use this space (my personal blog) to talk about Twitter stuff, but a couple of friends started a new trend on Twitter that has the potential of making my Friday’s tweets way easier… If you have been on Twitter long enough, you surely have heard already about #FollowFriday (if you didn’t, here’s [...]
Posted: May 30th, 2009 under Ramblings, Social Media, Standing Out.
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The Wisdom of the Crowd
Every once in a while a site comes up with a new UI (User Interface) concept or idea that forever shifts the paradigm of the market and redefines people’s expectations on information architecture and element positioning. In other words: sometimes an unexpected new design element may change the way you see things enough to make [...]
Posted: March 17th, 2009 under Information Architecture, Standing Out, Usability.
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Belkin puts a price on its Customer Experience: 65 Cents
Some companies may say that a good experience is priceless, but it seems that someone at Belkin really thought that he could get a few good experiences for a lot less and now the company is paying a steep price to recover their customers’ trust. The (dumb) idea was simple in concept: use Amazon’s Mechanical Turk [...]
Posted: January 22nd, 2009 under Business, Customer Experience, Customer Retention, Ramblings, Standing Out, Web 2.0.
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