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    Keeping up with the times (and your users)

    Everything changes all the time; it’s just the nature of our modern world.  The real problem is not how fast things change but how out-of-control we usually feel for not knowing where all these changes will eventually lead. We are all afraid of missing the boat for the next big thing. Social Media, Netbooks, multi-touch […]

    My #FollowFriday List on Twitter

    Usually, I don’t use this space (my personal blog) to talk about Twitter stuff, but a couple of friends started a new trend on Twitter that has the potential of making my Friday’s tweets way easier… If you have been on Twitter long enough, you surely have heard already about #FollowFriday (if you didn’t, here’s […]

    Belkin puts a price on its Customer Experience: 65 Cents

    Some companies may say that a good experience is priceless, but it seems that someone at Belkin really thought that he could get a few good experiences for a lot less and now the company is paying a steep price to recover their customers’ trust. The (dumb) idea was simple in concept: use Amazon’s Mechanical Turk […]

    Give Your Ideas Directly to Obama

    Everyone has been talking about how Obama’s campaign used the power of Social Networks and the Internet.  There’s also been a lot of buzz around how the same concepts and innovations could be used to improve the effectiveness of his presidency and turn it into a truly participative democracy. The expectations around what the Transition […]

    Will Obama provide a better environment for User Experience (UX) to thrive?

    Just one day after the election, in a discussion group for UX practitioners and Information architects, I saw a post asking people’s take on the U.S. election with respect to UX & Usability.  Specifically, it was asking if either McCain or Obama would provide a better environment for UX to thrive… Well, my first reaction was to […]