Keeping up with the times (and your users)
Everything changes all the time; it’s just the nature of our modern world. The real problem is not how fast things change but how out-of-control we usually feel for not knowing where all these changes will eventually lead. We are all afraid of missing the boat for the next big thing. Social Media, Netbooks, multi-touch [...]
Posted: June 15th, 2009 under Behavioral Research, Customer Experience, Customer Retention, Information Architecture, Innovation, Social Media, Standing Out, Usability, Web 2.0.
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My #FollowFriday List on Twitter
Usually, I don’t use this space (my personal blog) to talk about Twitter stuff, but a couple of friends started a new trend on Twitter that has the potential of making my Friday’s tweets way easier… If you have been on Twitter long enough, you surely have heard already about #FollowFriday (if you didn’t, here’s [...]
Posted: May 30th, 2009 under Ramblings, Social Media, Standing Out.
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Your Customers’ Brains are Changing!
It’s official! The new generation’s brains REALLY ARE wired to better handle the speed of the digital life (Read the Research). Problems generated by this change aside (and despite how amazed we can be sometimes with these kids’ feats - see video below), the fact is that people’s way of thinking have adapted to instantly process [...]
Posted: November 24th, 2008 under Behavioral Research, Customer Experience, Ramblings, Standing Out, Usability.
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