Keeping up with the times (and your users)
Everything changes all the time; it’s just the nature of our modern world. The real problem is not how fast things change but how out-of-control we usually feel for not knowing where all these changes will eventually lead. We are all afraid of missing the boat for the next big thing. Social Media, Netbooks, multi-touch [...]
Posted: June 15th, 2009 under Behavioral Research, Customer Experience, Customer Retention, Information Architecture, Innovation, Social Media, Standing Out, Usability, Web 2.0.
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Don’t Try to be Genuine
In a recent post, The “ART” of Being Genuine, Kathryn Jennex (aka @northernchick) generated a very passionate discussion about what it is to be “genuine.” It is a great post and I recommend reading it with all its comments but, apart from the insight on human relationships and perception, the post really got me thinking about [...]
Posted: March 9th, 2009 under Behavioral Research, Customer Experience, Ramblings, Standing Out.
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Company Brands After Recession
I received these images in an e-mail the other day and it made me literally laugh out loud. I have no idea who created them or if they are already posted anywhere else, but I think they are too good to pass without sharing them. Anyway, below are some criative versions of some companies brands [...]
Posted: February 7th, 2009 under Customer Experience, Marketing, Ramblings, Standing Out.
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