Archive for May 7th, 2009
Value is a matter of perception.
Last week I participated in a very good discussion about the value of a service from both the agency and the client’s perspectives (see the post that originated the discussion and the follow-up post, both by @ginidietrich from Arment Dietrich PR). It’s very interesting to see how passionate people are about the value of their [...]
Posted: May 7th, 2009 under Business, Customer Experience, Customer Retention, Marketing, Ramblings, Social Media, Standing Out.
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