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Archive for February 13th, 2007
Road trip to nowhere (or “just hang on, we are almost there”).
Today I’ve learned two important lessons: 1. Some habits are forced upon you and others are very hard to give up. 2. If you are doing something different from everyone else, you are either remarkable or just plain dumb. If I’d knew that this morning, it would have completely changed my day… Having lived [...]
Posted: February 13th, 2007 under Customer Experience, Customer Retention, Ramblings, Standing Out, Usability.
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