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	<title>Comments on: Halloween &#8211; A Spooky Customer Experience</title>
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	<link>http://standing-out.com/2006/halloween-a-spooky-customer-experience/</link>
	<description>A blog about things that set us apart from the crowd: Customer Experience, Web Usability, Information Architecture, and going overboard to be remarkable...</description>
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		<title>By: Customerspective</title>
		<link>http://standing-out.com/2006/halloween-a-spooky-customer-experience/comment-page-1/#comment-23</link>
		<dc:creator>Customerspective</dc:creator>
		<pubDate>Fri, 03 Nov 2006 19:34:54 +0000</pubDate>
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		<description>&lt;strong&gt;Everyone is your Customer...&lt;/strong&gt;

A few days ago, I was reading a Tom Vander Well&#039;s blog post titled When...</description>
		<content:encoded><![CDATA[<p><strong>Everyone is your Customer&#8230;</strong></p>
<p>A few days ago, I was reading a Tom Vander Well&#8217;s blog post titled When&#8230;</p>
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		<title>By: Standing Out From The Crowd</title>
		<link>http://standing-out.com/2006/halloween-a-spooky-customer-experience/comment-page-1/#comment-22</link>
		<dc:creator>Standing Out From The Crowd</dc:creator>
		<pubDate>Fri, 03 Nov 2006 19:29:14 +0000</pubDate>
		<guid isPermaLink="false">http://standing-out.com/2006/halloween-a-spooky-customer-experience/#comment-22</guid>
		<description>&lt;strong&gt;Everyone is your Customer...&lt;/strong&gt;

A few days ago, I was reading a Tom Vander Well&#8217;s blog post titled &#8220;When Customers are Co-Workers&#8221; on QAQnA.
The article reminded me of someone I met aÂ few years ago. She worked in the research department of a big global company and ...</description>
		<content:encoded><![CDATA[<p><strong>Everyone is your Customer&#8230;</strong></p>
<p>A few days ago, I was reading a Tom Vander Well&#8217;s blog post titled &#8220;When Customers are Co-Workers&#8221; on QAQnA.<br />
The article reminded me of someone I met aÂ few years ago. She worked in the research department of a big global company and &#8230;</p>
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		<title>By: Luis Serpa</title>
		<link>http://standing-out.com/2006/halloween-a-spooky-customer-experience/comment-page-1/#comment-15</link>
		<dc:creator>Luis Serpa</dc:creator>
		<pubDate>Tue, 31 Oct 2006 14:26:41 +0000</pubDate>
		<guid isPermaLink="false">http://standing-out.com/2006/halloween-a-spooky-customer-experience/#comment-15</guid>
		<description>Thanks, Todd.  Like you said, it&#039;s all about meeting the customer&#039;s expectations.</description>
		<content:encoded><![CDATA[<p>Thanks, Todd.  Like you said, it&#8217;s all about meeting the customer&#8217;s expectations.</p>
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		<title>By: Todd Hansen</title>
		<link>http://standing-out.com/2006/halloween-a-spooky-customer-experience/comment-page-1/#comment-14</link>
		<dc:creator>Todd Hansen</dc:creator>
		<pubDate>Tue, 31 Oct 2006 13:42:16 +0000</pubDate>
		<guid isPermaLink="false">http://standing-out.com/2006/halloween-a-spooky-customer-experience/#comment-14</guid>
		<description>Great post! We are always preaching to our clients to listen to what the customer needs/wants from them. Begin there when evaluating changes to your customer&#039;s experience and you will meet their expectations every time.</description>
		<content:encoded><![CDATA[<p>Great post! We are always preaching to our clients to listen to what the customer needs/wants from them. Begin there when evaluating changes to your customer&#8217;s experience and you will meet their expectations every time.</p>
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