RSS Subscribe
Subscribe by Email
Archive for November 17th, 2006
Banking Mind Model Study is finally released!
For the past 4 months I’ve been helping to conduct a study about the Online Customer Experience on the U.S. Banking Industry. The study is called “Mind Model” and is finally available for free download from Vox Inc at http://www.voxinc.com/banking-mind-model.htm.
The Banking Mind Model Representation is a general analysis of how Banking industry websites are represented […]
Posted: November 17th, 2006 under Banking, Information Architecture, Usability, Customer Experience, Standing Out.
Comments: none