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Archive for November 7th, 2006
Banks silently charging Customers – or jailing them!
A friend pointed out yesterday some news about how banks are charging when customers overdraw their accounts via ATM withdrawals – without informing them! - You can check it out here. At the same time, I read today on goodexperience.com that Bank of America had a Customer thrown in jail for trying to verify if a check he [...]
Posted: November 7th, 2006 under Banking, Customer Experience, Customer Retention, Standing Out.
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