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Archive for October 23rd, 2006
Today I almost bought a car… (Part 2)
Ok, I have to confess: After my last post (Today I almost bought a car…), I was tempted to come back immediately and close the deal. Besides, The fact that the car was packed with all kinds of buttons, knobs and levers really helped to keep the whole situation fresh in my mind. So, refreshed [...]
Posted: October 23rd, 2006 under Customer Experience, Customer Retention, Standing Out.
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