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Archive for September 14th, 2006
Not all your customers are equal…
When I was a kid, I was the one who would dismantle mom’s new blender to see how it worked… Sometimes, I would even put it back together again. Then, I grew up and became a computer geek. No surprise there, but the point is: I am proud of knowing how electronic equipment works and [...]
Posted: September 14th, 2006 under Call-Center, Customer Experience.
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